Retail Ops Manager – Growth & Guest Experience

Ulta Beauty, Inc.; Allentown (Lehigh County); On-site; USD 60,000 - 90,000; Full time

Job summary

Ulta Beauty, Inc. is seeking an Operations Manager to lead a high-performing team and drive top-line sales in a dynamic retail environment.

You will supervise Task Associates and the Merchandise Manager, coordinate store operations, merchandising realignments, and inventory lifecycle processes to ensure exceptional guest experiences. The role emphasizes operational excellence, talent development, and adherence to company standards, with a focus on scheduling, budgeting, and cross-functional

Qualifications

• 2-3+ years of fast-paced retail management or similar leadership experience.
• Proven ability to drive top-line sales and manage payroll budgets.
• Experience with inventory control, merchandising, and loss prevention.
• Strong people leadership, coaching, and performance review skills.

Responsibilities

• Lead a team of Task Associates and the Merchandise Manager to execute store operations.
• Drive sales growth, inventory accuracy, and compliance with company standards.
• Recruit, onboard, coach, and develop store talent; conduct performance reviews.
• Manage scheduling, staffing, and payroll to maximize productivity.

Skills

Leadership

Communication

Team Collaboration

Operational Excellence

Attendance & Punctuality

Education

Bachelor’s degree preferred

Tools

Point of Sale system

Microsoft Office

Apple devices

Job description

Ulta Beauty, Inc. is seeking an Operations Manager to lead a high-performing team and drive top-line sales in a dynamic retail environment.

You will supervise Task Associates and the Merchandise Manager, coordinate store operations, merchandising realignments, and inventory lifecycle processes to ensure exceptional guest experiences. The role emphasizes operational excellence, talent development, and adherence to company standards, with a focus on scheduling, budgeting, and cross-functional