Retail Operations Lead: Beauty & Guest Experience

Ulta; Glen Burnie (MD); On-site; USD 54,000 - 71,000; Full time

Job summary

Ulta Beauty is seeking an Operations Manager to lead a store team, align with the brand’s mission, and drive top-line growth in a dynamic retail setting. You will supervise merchandising, inventory lifecycle, staffing, training, and guest service, delivering exceptional experiences while ensuring compliance and operational excellence.

The role emphasizes leadership, results, and a passion for operational efficiency, with a focus on people, process, and performance in a fast-paced environment.

Qualifications

• Bachelor’s degree preferred.
• 2-3+ years in fast-paced retail management.
• Experience driving top-line sales and operational excellence.
• Ability to lead and develop a diverse store team.
• Strong communication and collaboration skills.

Responsibilities

• Lead store operations including merchandising, planograms, and inventory lifecycle processes.
• Drive sales, guest service, profitability, and vendor relationships.
• Manage staffing, training, development, coaching, and performance reviews.
• Ensure compliance with policies, loss prevention, and safety standards.
• Schedule, attendance, and shift management to maximize productivity.

Skills

POS systems

MS Office

Apple devices

Communication

Collaboration

Organization

Adaptability

Education

Bachelor’s degree preferred

Job description

Ulta Beauty is seeking an Operations Manager to lead a store team, align with the brand’s mission, and drive top-line growth in a dynamic retail setting. You will supervise merchandising, inventory lifecycle, staffing, training, and guest service, delivering exceptional experiences while ensuring compliance and operational excellence.

The role emphasizes leadership, results, and a passion for operational efficiency, with a focus on people, process, and performance in a fast-paced environment.