Retail Ops Lead Trainee: Stock & Service

Hannaford; Franklin (NH); On-site; USD 26,174 - 37,195; Full time

Job summary

Hannaford is seeking a Department Manager to oversee the assigned department in Franklin, NH. You will drive store performance, lead associates, ensure product quality and presentation, and maintain safety and sanitation standards to serve customers effectively.

The role requires strong store operations knowledge, exceptional customer service, and leadership skills to foster a positive team environment. A college degree or equivalent and food safety accreditation are preferred.

Qualifications

• Strong understanding of store operations and merchandising.
• Excellent interpersonal and communication skills.
• Organizational skills and ability to multi-task.
• Good judgement in problem solving and decision making.
• Desire and ability to lead and manage associates across departments.
• College degree or equivalent preferred.
• Accredited Food Safety Manager or willing to obtain within 90 days.

Responsibilities

• Foster a positive and inclusive environment for associates and customers.
• Ensure quality standards and department presentation.
• Hire, train and develop associates to meet department needs.
• Attain departmental financial objectives and manage inventory.
• Supervise duties and performance of department associates.
• Model outstanding customer service and use company tools for performance.

Skills

Store operations

Customer service

Leadership

Decision making

People management

Education

College degree or equivalent preferred

Certified Food Safety Manager accreditation (or willing to obtain)

Job description

Hannaford is seeking a Department Manager to oversee the assigned department in Franklin, NH. You will drive store performance, lead associates, ensure product quality and presentation, and maintain safety and sanitation standards to serve customers effectively.

The role requires strong store operations knowledge, exceptional customer service, and leadership skills to foster a positive team environment. A college degree or equivalent and food safety accreditation are preferred.