Retail Ops & Customer Service Leader (Trainee)

Hannaford Supermarkets; Pelham (NH); On-site; USD 26,105 - 37,539; Full time

Job summary

Hannaford Supermarkets is seeking a Department Manager to lead store operations, ensure product quality and presentation, and deliver excellent customer service. You will hire, train, and manage associates, control inventory, and uphold safety and sanitation standards across the department.

The role requires prior department-management experience, strong leadership, and a preferred college degree. On-site, full-time position with opportunities to influence store performance and culture.

Qualifications

• Excellent interpersonal, customer service and communication skills.
• Excellent organizational skills and ability to multitask.
• Demonstrated good judgement solving problems and leading teams.

Responsibilities

• Foster a positive environment to retain associates and customers.
• Ensure quality standards are met and department operations align with standards.
• Hire, train and develop associates; manage schedules and performance appraisals.
• Maintain department appearance, inventory control, and cost objectives.
• Ensure compliance with safety, sanitation, and food safety standards.

Skills

Customer service

Communication

Team leadership

Organizational skills

Problem solving

Education

College degree or equivalent

Certified Food Safety Manager or equivalent

Job description

Hannaford Supermarkets is seeking a Department Manager to lead store operations, ensure product quality and presentation, and deliver excellent customer service. You will hire, train, and manage associates, control inventory, and uphold safety and sanitation standards across the department.

The role requires prior department-management experience, strong leadership, and a preferred college degree. On-site, full-time position with opportunities to influence store performance and culture.