Retail Ops Lead - Inventory, Coaching & Store

Victoria’s Secret & Co.; Santa Rosa (CA); On-site; USD 34,000 - 43,000; Full time

Job summary

Victoria’s Secret & Co. in Santa Rosa, CA, is seeking an Operations Manager to lead daily store execution, drive product availability, and uphold service standards. You will report to the Store Manager and oversee back-of-house workflows, inventory integrity, and safety protocols.

The role requires 3+ years of retail leadership, hands-on coaching, and a proven ability to translate insights into action. Expect a fast-paced environment with nights and weekends as needed, plus lifting up to 40

Qualifications

• Strong execution and operational expertise.
• Strong selling, coaching, and business ownership mindset.
• Experience using insights to drive performance.
• Experience developing talent and building team capability.
• 3+ years of retail leadership experience preferred.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks.
• Ability to use technology (headsets, mobile devices, computers).

Responsibilities

• Execute shipment, replenishment, and inventory processes.
• Back-of-house organization and operational efficiency.
• Inventory accuracy and operational compliance.
• Cleanliness, safety, and asset protection standards.
• Support of floorsets and product launches.
• Identification and resolution of operational gaps.
• Direct reports, including Selling Associates.
• Lead performance and direction of the business in higher volume or more complex environments.

Skills

Operational expertise

Retail leadership

Coaching

Strong selling

Data-driven insights

Talent development

Flexible schedule

Physical stamina

Job description

Victoria’s Secret & Co. in Santa Rosa, CA, is seeking an Operations Manager to lead daily store execution, drive product availability, and uphold service standards. You will report to the Store Manager and oversee back-of-house workflows, inventory integrity, and safety protocols.

The role requires 3+ years of retail leadership, hands-on coaching, and a proven ability to translate insights into action. Expect a fast-paced environment with nights and weekends as needed, plus lifting up to 40