Retail Ops Associate: Inventory, Merch & Client Service

sephora.com

Boston (MA)

On-site

USD 30,000 - 34,000

Full time

8 days ago

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Benefits offered by this job

Healthcare benefits

Employee discount

Inclusive culture

Job summary

Sephora at MA-Newbury Street is seeking an Operations Associate to support daily store operations, from inventory management to visual merchandising, ensuring a smooth, efficient shopping experience for clients. You will collaborate with team members, maintain accurate stock, assist with promotions, and help uphold Sephora standards while staying flexible for peak hours, nights, and weekends.

This hourly, full-time role requires 1–2 years in retail or service environments, strong organizational

Qualifications

1–2 years experience in retail, hospitality, or client-focused environments.
Excellent organizational and time management skills.
Ability to absorb and communicate product knowledge quickly.
Strong client service mindset and communication skills.
Team player with reliability and a goal-driven mindset.
Comfortable in a fast-paced environment with a client focus.
Physically able to lift up to 50 pounds.

Responsibilities

Support daily operations, manage inventory, stock replenishment, order fulfillment, and maintain standards.
Assist with visual merchandising and promotional setups.
Deliver exceptional service and help achieve sales goals.
Foster inclusivity and teamwork while promoting Sephora policies.
Uphold Sephora standards and create a safe shopping environment.