Retail Operations Associate — Inventory, Merch & Service

sephora.com; Olympia (WA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Competitive hourly pay

Job summary

Sephora seeks an Operations Associate to be the backbone of the store, ensuring smooth operations and a standout client experience. You’ll manage inventory, assist with replenishment, and support visual merchandising to reflect the brand.

Collaborating with a diverse team, you’ll deliver exceptional service, meet sales goals, and uphold Sephora’s standards in a fast-paced environment. Flexibility for evenings, weekends, and holidays is required to support peak retail periods.

Qualifications

• 1–2 years of experience in a retail, hospitality, or client-focused environment.
• Strong organizational and time management skills.
• Fast learner with ability to absorb product knowledge and share it with clients.
• Commitment to delivering outstanding client service and teamwork.

Responsibilities

• Support daily operations by managing inventory, stock replenishment, and order fulfillment.
• Assist with visual merchandising and promotional setups to reflect Sephora's brand.
• Deliver exceptional service and help the team achieve sales goals.
• Promote inclusivity and teamwork to create a welcoming store culture.
• Uphold Sephora standards and maintain a safe, secure shopping environment.

Skills

Retail operations

Inventory management

Customer service

Team player

Organizational skills

Communication

Job description

Sephora seeks an Operations Associate to be the backbone of the store, ensuring smooth operations and a standout client experience. You’ll manage inventory, assist with replenishment, and support visual merchandising to reflect the brand.

Collaborating with a diverse team, you’ll deliver exceptional service, meet sales goals, and uphold Sephora’s standards in a fast-paced environment. Flexibility for evenings, weekends, and holidays is required to support peak retail periods.