Retail Operations Specialist

Sephora; Boston (MA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive culture

Flexible scheduling

Job summary

Sephora is hiring an Operations Associate at our Prudential Center store in Boston. You will be the backbone of store operations, supporting inventory, replenishment, order fulfillment, and visual merchandising to uphold Sephora’s brand and guest experience.

Join a collaborative team focused on delivering outstanding client service, meeting sales goals, and maintaining accurate promotions. This role is hourly with flexible full-time/part-time hours, and requires reliability and a customer-first

Qualifications

• 1-2 years of experience in retail or client-focused environment.
• Excellent organizational and time management skills.
• Ability to support outstanding client service.
• Fast-paced environment with strong client focus.
• Strong communication and interpersonal skills.

Responsibilities

• Manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising, promotional setups and event execution.
• Deliver exceptional service and support sales goals.
• Foster inclusivity and teamwork and promote a culture of openness.
• Uphold Sephora standards and help create a safe, secure shopping experience.

Skills

Excellent organizational skills

Time management

Customer service oriented

Team player

Communication skills

Ability to lift up to 50 pounds

Job description

Sephora is hiring an Operations Associate at our Prudential Center store in Boston. You will be the backbone of store operations, supporting inventory, replenishment, order fulfillment, and visual merchandising to uphold Sephora’s brand and guest experience.

Join a collaborative team focused on delivering outstanding client service, meeting sales goals, and maintaining accurate promotions. This role is hourly with flexible full-time/part-time hours, and requires reliability and a customer-first