Retail Operations & Merchandising Associate - Flexible Hours

sephora.com; Boston (MA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Healthcare benefits

Employee discounts

Flexible scheduling

Job summary

Sephora at the Prudential Center in Boston is seeking an Operations Associate to support daily store operations, from inventory control to visual merchandising and customer engagement. You’ll help maintain Sephora standards, ensure accurate promotional setups, and deliver a seamless client experience.

Ideal candidates have 1–2 years in retail or hospitality, strong organization and communication, and the ability to lift up to 50 pounds.

Qualifications

• 1–2 years of experience in retail, hospitality, or client-focused environment.
• Excellent organizational and time-management skills.
• Quick learner with ability to absorb and communicate product knowledge.
• Ability to support outstanding client service and teamwork.
• Comfortable in a fast-paced environment with a strong client focus and lifting up to 50 pounds.

Responsibilities

• Support daily operations: manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising to reflect Sephora’s brand through promotional setups and event execution.
• Deliver exceptional service by supporting the team in creating outstanding client experiences and achieving sales goals.
• Foster inclusivity and teamwork to promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards by following company policies and ensuring a safe, secure shopping environment.

Skills

Organizational skills

Time management

Customer service

Team player

Communication skills

Job description

Sephora at the Prudential Center in Boston is seeking an Operations Associate to support daily store operations, from inventory control to visual merchandising and customer engagement. You’ll help maintain Sephora standards, ensure accurate promotional setups, and deliver a seamless client experience.

Ideal candidates have 1–2 years in retail or hospitality, strong organization and communication, and the ability to lift up to 50 pounds.