Retail Operations & Merchandising Associate

sephora.com; Gahanna (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Job summary

Sephora is seeking an Operations Associate to support daily store operations and ensure a seamless client experience. Responsibilities include inventory management, stock replenishment, and order fulfillment while maintaining Sephora’s high standards.

You’ll assist with visual merchandising to reflect the brand, execute promotional setups, and support the team in delivering exceptional service and achieving sales goals. Flexibility with shifts is required for peak retail periods.

Qualifications

• 1-2 years of experience in retail, hospitality, or client‑focused environment.
• Strong organizational and time management skills.
• Ability to learn product knowledge and deliver outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal‑driven mindset.

Responsibilities

• Support daily operations: manage inventory, stock replenishment, order fulfillment, and maintain standards.
• Assist with visual merchandising to reflect Sephora’s brand in promotions and events.
• Deliver exceptional service and help achieve sales goals.

Skills

Customer service

Inventory management

Visual merchandising

Team collaboration

Communication

Attention to detail

Flexible scheduling

Job description

Sephora is seeking an Operations Associate to support daily store operations and ensure a seamless client experience. Responsibilities include inventory management, stock replenishment, and order fulfillment while maintaining Sephora’s high standards.

You’ll assist with visual merchandising to reflect the brand, execute promotional setups, and support the team in delivering exceptional service and achieving sales goals. Flexibility with shifts is required for peak retail periods.