Retail Ops Associate - Inventory & Customer Experience

Ralph Lauren; Tucson (AZ); On-site; USD 28,000 - 38,000; Full time

Job summary

Ralph Lauren is seeking an Operations Support Associate to ensure smooth day-to-day operations in our retail stores. You will handle receiving deliveries, process merchandise per guidelines, and support stock room organization plus floor replenishment.

The role emphasizes assisting sales staff, customer experience, and maintaining store standards. As an entry point to leadership within Ralph Lauren, you will contribute to RFID inventory, stock checks, and shipping/ transfers while adapting to

Qualifications

• Experience in back-of-house operations in a high-volume store.
• Strong communication skills with customers and staff.
• Ability to support stock checks, deliveries, and store maintenance.
• Familiarity with RFID inventory processes and store replenishment.
• Collaborative mindset to work with brand ambassadors and management.

Responsibilities

• Process freight and markups/markdowns, and apply EAS tagging.
• Verify deliveries, inspect packaging, and ensure correct sensor placement.
• Conduct daily RFID inventory scans to maintain floor replenishment.
• Support ship-to-home orders and store-to-store transfers.
• Maintain stockroom and sales floor inventory following company guidelines.

Skills

Stock replenishment

Customer service

Merchandising

RFID tagging

Team collaboration

Job description

Ralph Lauren is seeking an Operations Support Associate to ensure smooth day-to-day operations in our retail stores. You will handle receiving deliveries, process merchandise per guidelines, and support stock room organization plus floor replenishment.

The role emphasizes assisting sales staff, customer experience, and maintaining store standards. As an entry point to leadership within Ralph Lauren, you will contribute to RFID inventory, stock checks, and shipping/ transfers while adapting to