Retail Operations Support — Flexible Hours & Growth

Ralph Lauren; Park City (UT); Presencial; USD 21.000 - 26.000; Jornada completa

Descripción de la vacante

Polo Ralph Lauren is seeking an Operations Support Associate to help ensure smooth day-to-day operations in our retail stores. This role handles receiving deliveries, processing merchandise per company guidelines, and maintaining the stockroom and sales floor.

You will support inventory integrity and customer service while upholding RL standards, assisting with sales floor needs, and contributing to visual merchandising. A flexible schedule, including weekends and some travel, may be required.

Formación

• Back of house experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred.
• Ability to effectively communicate with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cash-wrap and office; work around/with chemicals, lift/climb up to 30 lbs. and climb moderately.
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
• Ability to build and maintain positive working relationships with customers, management, and co-workers.

Responsabilidades

• Inventory Management & Operations: Process freight within specified Units per Hour goals, including markups/markdowns and EAS tagging; Inspect deliveries for damages, verify packaging, and ensure proper sensor/tag placement; Execute daily RFID inventory scans for accurate floor replenishment; Manage "Ship to Home" orders and store-to-store transfers; Complete ISOS replenishment activities and stock room resets; Process retickets, create tags, and associate RFID tags; Maintain organized stockroom and sales floor inventory levels using company guidelines.
• Customer Service & Sales Floor Support: Create memorable customer experiences through exceptional service; Support Brand Ambassadors with stock checks and merchandise delivery; Greet and assist customers with their shopping needs when on sales floor; Process sales transactions and follow company policies for returns, discounts, and customer data capture; Maintain clean, welcoming sales floor and fitting rooms; Balance operational tasks while prioritizing customer experience.
• Visual Merchandising & Store Standards: Participate in visual merchandising of sales floor; Maintain store presentation standards following company guidelines; Provide feedback to Management on product and category opportunities.
• Professional Standards: Foster a positive work environment aligned with RL values; Collaborate effectively with team members; Participate in training and company initiatives; Support store operations in both front and back of house functions.

Conocimientos

Back of house experience

Effective communication

Mobility around store

Flexible schedule

Customer relations

Team collaboration

Descripción del empleo

Polo Ralph Lauren is seeking an Operations Support Associate to help ensure smooth day-to-day operations in our retail stores. This role handles receiving deliveries, processing merchandise per company guidelines, and maintaining the stockroom and sales floor.

You will support inventory integrity and customer service while upholding RL standards, assisting with sales floor needs, and contributing to visual merchandising. A flexible schedule, including weekends and some travel, may be required.