Retail Operations & Standards Specialist

Arden's Garden; Atlanta (GA); On-site; USD 52,000 - 76,000; Full time

Job summary

Arden's Garden is seeking an Operations Specialist who champions operational excellence and a superior customer experience across store locations. You will enforce company standards, train teams, and help optimize inventory, product presentation, and daily workflows.

The role focuses on coaching through example, maintaining high safety and quality standards, and driving improvements in efficiency and consistency within a fast-paced retail environment.

Qualifications

• 2+ years of experience in retail, food service, hospitality, operations, or a related environment.
• Strong organizational, problem-solving, and time management skills.
• Excellent communication and interpersonal abilities.
• Ability to coach, influence, and support team members without direct supervisory authority.
• Strong attention to detail and commitment to operational excellence.
• Multitask and adapt in a fast-paced environment.
• Reliable transportation and willingness to support multiple store locations as needed.
• Preferred: Experience in retail operations, food/beverage, cafés, or health-focused retail environments.
• Preferred: Experience with inventory management, food safety, and operational compliance.
• Preferred: Passion for health, wellness, nutrition, and customer service excellence.
• Preferred: Interest in pursuing future leadership opportunities within Arden's Garden.

Responsibilities

• Execute and model Arden's Garden operational procedures accurately and consistently.
• Serve as subject matter expert on company policies, systems, processes, and standards.
• Maintain cleanliness, organization, food safety, product quality, and store readiness.
• Support inventory counts, receiving, product rotation, and stock organization.
• Provide onboarding and training support to new team members.
• Deliver exceptional customer service and represent the brand values.
• Assist leadership with training initiatives and implementation of new programs.

Job description

Arden's Garden is seeking an Operations Specialist who champions operational excellence and a superior customer experience across store locations. You will enforce company standards, train teams, and help optimize inventory, product presentation, and daily workflows.

The role focuses on coaching through example, maintaining high safety and quality standards, and driving improvements in efficiency and consistency within a fast-paced retail environment.