Retail Operations Specialist - Inventory & Merch

LVMH; Charlotte (NC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora in Charlotte, NC is hiring an Operations Associate to handle store operations, inventory control, and merchandising while delivering a premier client experience. You’ll work with a team to maintain brand standards and support sales goals in a fast-paced beauty environment.

Ideal candidates have 1–2 years in retail or hospitality, strong organizational and communication skills, and are physically able to lift up to 50 lbs. Evening/weekend shifts may be required.

Qualifications

• 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Quick learner with the ability to absorb and communicate product knowledge.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.
• Comfortable in a fast-paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Support daily operations: Manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising: Ensure the store reflects Sephora's brand through accurate promotional setups and event execution.
• Deliver exceptional service: Support the team in creating outstanding client experiences and achieving sales goals.
• Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: Follow company policies and help create a safe, secure, and enjoyable shopping experience for all.

Skills

Retail operations

Inventory management

Customer service

Communication

Team player

Organizational skills

Job description

Sephora in Charlotte, NC is hiring an Operations Associate to handle store operations, inventory control, and merchandising while delivering a premier client experience. You’ll work with a team to maintain brand standards and support sales goals in a fast-paced beauty environment.

Ideal candidates have 1–2 years in retail or hospitality, strong organizational and communication skills, and are physically able to lift up to 50 lbs. Evening/weekend shifts may be required.