Retail Operations & Merchandising Specialist

Sephora; Charlotte (NC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Inclusion & Belonging

Healthcare benefits

Competitive pay

Job summary

Sephora Charlotte seeks an Operations Associate to keep store operations smooth and guest-focused. You will manage inventory, stock replenishment, order fulfillment, and support visual merchandising to reflect Sephora’s brand standards.

The role emphasizes exceptional client service, teamwork, and reliability in a fast-paced retail environment; the position is full-time, hourly pay $18–$20.50, with 30-40 hours per week and opportunities for growth.

Qualifications

• 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.
• Comfortable in a fast-paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Support daily operations: inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising and ensure promotional setups reflect Sephora’s brand.
• Deliver exceptional service and help achieve sales goals.
• Foster inclusivity and teamwork to promote a positive store culture.
• Follow company policies to create a safe, secure, and enjoyable shopping experience.

Skills

Customer service

Inventory management

Visual merchandising

Communication

Teamwork

Time management

Client focus

Job description

Sephora Charlotte seeks an Operations Associate to keep store operations smooth and guest-focused. You will manage inventory, stock replenishment, order fulfillment, and support visual merchandising to reflect Sephora’s brand standards.

The role emphasizes exceptional client service, teamwork, and reliability in a fast-paced retail environment; the position is full-time, hourly pay $18–$20.50, with 30-40 hours per week and opportunities for growth.