Retail Operations Specialist

Sephora; Charlottesville (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora in Charlottesville, VA is seeking an Operations Associate to be the backbone of store operations, supporting inventory management, visual merchandising, and client-focused service. The role emphasizes organization, collaboration, and a proactive approach to retail excellence.

The position is full-time with hourly pay and requires availability for peak retail hours, including nights, weekends, and holidays. A strong commitment to inclusivity and teamwork is essential.

Qualifications

• 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Quick learner with ability to absorb and communicate product knowledge.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.
• Comfortable in a fast-paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Support daily operations: manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising: ensure Sephora branding and promotions are accurately set up and executed.
• Deliver exceptional service: assist team in achieving sales goals and creating outstanding client experiences.
• Foster inclusivity and teamwork: promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: follow company policies and help create a safe, secure, and enjoyable shopping experience.

Skills

Retail experience

Customer service

Organizational skills

Time management

Communication

Team player

Physical stamina

Job description

Sephora in Charlottesville, VA is seeking an Operations Associate to be the backbone of store operations, supporting inventory management, visual merchandising, and client-focused service. The role emphasizes organization, collaboration, and a proactive approach to retail excellence.

The position is full-time with hourly pay and requires availability for peak retail hours, including nights, weekends, and holidays. A strong commitment to inclusivity and teamwork is essential.