Retail Operations & Merchandising Specialist

sephora.com; Barnstable (MA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Healthcare benefits

Inclusive workplace

Job summary

Sephora in Hyannis, MA is seeking an Operations Associate to support daily store operations including inventory management, stock replenishment, order fulfillment, and promotional setup. You will help deliver an outstanding client experience and contribute to sales goals.

The role requires 1–2 years in retail or similar settings, strong organizational skills, and the ability to lift up to 50 pounds. Flexible scheduling and reliable attendance are expected.

Qualifications

• 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Quick learner with the ability to absorb and communicate product knowledge.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.
• Comfortable in a fast-paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Support daily operations: Manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising: Ensure the store reflects Sephora’s brand through accurate promotional setups and event execution.
• Deliver exceptional service: Support the team in creating outstanding client experiences and achieving sales goals.
• Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: Follow company policies and help create a safe, secure, and enjoyable shopping experience for all.

Skills

Organizational skills

Time management

Communication

Interpersonal skills

Team player

Customer service

Fast-paced environment

Job description

Sephora in Hyannis, MA is seeking an Operations Associate to support daily store operations including inventory management, stock replenishment, order fulfillment, and promotional setup. You will help deliver an outstanding client experience and contribute to sales goals.

The role requires 1–2 years in retail or similar settings, strong organizational skills, and the ability to lift up to 50 pounds. Flexible scheduling and reliable attendance are expected.