Retail Operations & Merchandising Specialist

Sephora USA, Inc; Folsom (CA); On-site; USD 29,000 - 33,000; Full time

Job summary

Sephora USA, Inc in Folsom, CA is seeking an Operations Associate to keep store operations running smoothly, from inventory management to visual merchandising, ensuring an exceptional client experience. You’ll be the backbone of the shop, organized and proactive, helping us Belong to Something Beautiful.

The role requires 1–2 years of retail or client‑facing experience, strong organizational and communication skills, and the ability to thrive in a fast‑paced environment.

Qualifications

• 1–2 years of experience in retail, hospitality, or client-focused environments.
• Excellent organizational and time management skills.
• Quick learner with the ability to absorb and communicate product knowledge.
• Ability to support outstanding client service.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Support daily operations: Manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising: Ensure the store reflects Sephora’s brand through accurate promotional setups and event execution.
• Deliver exceptional service: Support the team in creating outstanding client experiences and achieving sales goals.
• Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: Follow company policies and help create a safe, secure, and enjoyable shopping experience for all.

Skills

Retail experience

Customer service

Organization

Communication

Team player

Job description

Sephora USA, Inc in Folsom, CA is seeking an Operations Associate to keep store operations running smoothly, from inventory management to visual merchandising, ensuring an exceptional client experience. You’ll be the backbone of the shop, organized and proactive, helping us Belong to Something Beautiful.

The role requires 1–2 years of retail or client‑facing experience, strong organizational and communication skills, and the ability to thrive in a fast‑paced environment.