Retail Operations & Merchandising Lead

LVMH Group; Santa Clara (CA); Hybrid; USD 64,758,000 - 74,501,000; Part time

Job summary

Sephora in Santa Clara is seeking an Operations Associate to be the backbone of the store, overseeing inventory, stock replenishment, and visual merchandising to ensure a seamless client experience.

You will support daily operations, help execute promotions, assist clients, and promote teamwork while upholding Sephora standards. The role offers flexible scheduling with Part Time 15-29 hrs/week and Flex as needed, plus hourly pay between $22.60 and $26.00 depending on experience.

Qualifications

• 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment.
• Excellent organizational and time management skills.
• Ability to absorb and communicate product knowledge.
• Excellent communication and interpersonal skills.
• Team player with a goal-driven mindset.
• Comfortable in a fast-paced environment with a strong client focus.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Support daily operations: Manage inventory, stock replenishment, order fulfillment, and maintain operational standards.
• Assist with visual merchandising: Ensure store reflects Sephora’s brand through promotional setups and event execution.
• Deliver exceptional service: Support the team in creating outstanding client experiences and achieving sales goals.
• Foster inclusivity and teamwork: Help promote a culture of openness where everyone feels empowered.
• Uphold Sephora standards: Follow company policies and help create a safe, secure, and enjoyable shopping experience for all.

Skills

Experience in retail

Organizational skills

Time management

Communication skills

Customer service

Team player

Physical stamina

Product knowledge

Job description

Sephora in Santa Clara is seeking an Operations Associate to be the backbone of the store, overseeing inventory, stock replenishment, and visual merchandising to ensure a seamless client experience.

You will support daily operations, help execute promotions, assist clients, and promote teamwork while upholding Sephora standards. The role offers flexible scheduling with Part Time 15-29 hrs/week and Flex as needed, plus hourly pay between $22.60 and $26.00 depending on experience.