Retail Operations Manager - Nonprofit Store

Horizon Goodwill Industries; Stanley (VA); On-site; USD 28,000 - 38,000; Full time

Job summary

Horizon Goodwill Industries is seeking a Production Manager for the Stanley Retail Store, Stanley, VA. The role oversees daily store operations in the Store Manager's absence, focusing on backroom processes, donations, sales, merchandising, pricing, and related paperwork.

Qualifications include a High School diploma and at least one year of retail experience; reliable transportation is required, along with the ability to pass background or drug screenings.

Qualifications

• High School Diploma or equivalent required.
• At least one year of retail experience required.
• Reliable transportation.
• Ability to pass pre-screenings such as background or drug screenings.
• Ability to lift, push, and pull up to 50 lbs.

Responsibilities

• Supervise store personnel and assist with trainees.
• Arrange store windows, displays, and promotions.
• Train new hires and provide coaching and feedback.
• Support staff in achieving performance metrics and deliver excellent customer service.
• Maintain product flow and comply with company policies; perform regular audits.
• Handle sales at the register, cash reconciliation, and deposits per policy.
• Perform store operations and administrative duties; assist with donations workflow.

Skills

Customer service

Supervisory experience

Education

High School diploma or equivalent

Job description

Horizon Goodwill Industries is seeking a Production Manager for the Stanley Retail Store, Stanley, VA. The role oversees daily store operations in the Store Manager's absence, focusing on backroom processes, donations, sales, merchandising, pricing, and related paperwork.

Qualifications include a High School diploma and at least one year of retail experience; reliable transportation is required, along with the ability to pass background or drug screenings.