Retail Operations Manager — Lead Store Performance

CVS Health; Cameron Park (CA); On-site; USD 30,000 - 49,000; Full time

Job summary

CVS Health is seeking an Operations Manager to lead store teams, drive execution and customer service, and support the Store Manager in delivering a profitable, shopper-friendly CVS/pharmacy experience.

This full-time role requires strong leadership, scheduling flexibility, and hands-on supervision of staff, with emphasis on inventory control, financial oversight, and high standards of care.

Qualifications

• Demonstrated deductive reasoning and advanced analytical abilities.
• Strong communication, leadership, supervision and influencing skills.
• Ability to work a full-time flexible schedule including early mornings, overnights, weekends and overtime.

Responsibilities

• Lead others and work effectively with store crews.
• Supervise, assign and direct activities of the store’s crew.
• Communicate information openly and promptly to staff and supervisors.
• Support Store Manager with action plans for operations and service improvements.
• Assist customers with questions, problems and complaints.
• Promote CVS customer service culture (greet, offer help, thank).

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Leadership

Supervision

Influencing skill

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health is seeking an Operations Manager to lead store teams, drive execution and customer service, and support the Store Manager in delivering a profitable, shopper-friendly CVS/pharmacy experience.

This full-time role requires strong leadership, scheduling flexibility, and hands-on supervision of staff, with emphasis on inventory control, financial oversight, and high standards of care.