Retail Operations Manager — Impact & Growth

Stanford FCU; Palo Alto (CA); On-site; USD 101,000 - 115,000; Full time

Job summary

Stanford Federal Credit Union is seeking a Retail Support Manager in Palo Alto, CA. This full-time role leads the Retail Support Department, guiding daily operations and improving efficiency while coaching staff to reach their highest potential.

Applicants should have 3+ years of management experience in a financial institution and a commitment to prompt, courteous service for members and staff alike. Join a Bay Area top workplace with a mission-driven culture.

Qualifications

• 3+ years of management experience in a financial institution.

Responsibilities

• Oversee day-to-day operations of the Retail Support Department.
• Coach and train associates, delegating and following up on daily tasks.
• Manage performance and department coverage while supporting members and staff promptly and courteously.
• Collaborate with other areas of the Credit Union and third-party providers to ensure smooth operations.

Skills

Management experience

Financial institution experience

Job description

Stanford Federal Credit Union is seeking a Retail Support Manager in Palo Alto, CA. This full-time role leads the Retail Support Department, guiding daily operations and improving efficiency while coaching staff to reach their highest potential.

Applicants should have 3+ years of management experience in a financial institution and a commitment to prompt, courteous service for members and staff alike. Join a Bay Area top workplace with a mission-driven culture.