Retail Operations Manager

val's services; West Saint Paul (MN); On-site; USD 52,000 - 68,000; Full time

Job summary

val's services in Minnesota seeks a Fast Track Manager to oversee daily operations at a high-volume carwash, ensuring exceptional customer service, consistent service quality, and a safe, efficient facility.

The role emphasizes hands-on leadership, coaching, and strong communication to develop staff, manage scheduling, and uphold performance standards while driving growth and readiness for higher-level management.

Qualifications

• Hands-on leadership and a people-first mindset.
• Ability to deliver consistent quality in a high-volume retail setting.
• Effective coaching, communication, and performance support.
• Commitment to safety, professionalism, and customer satisfaction.
• Drive for growth and readiness to advance into higher-level management.

Responsibilities

• Oversee day-to-day site operations and uphold operational standards
• Coach, develop, and support team members through training and feedback
• Assist with scheduling needs, training execution, and performance management
• Model and reinforce values of respect, integrity, and servant leadership
• Maintain a safe work environment and ensure efficient workflow

Skills

Hands-on leadership

People-first mindset

High-volume retail

Coaching & communication

Safety & customer focus

Growth & advancement

Job description

Fast Track Manager leads daily operations at a high-volume carwash, ensuring exceptional customer service, consistent service quality, and a safe, efficient facility.

Key Responsibilities

• Oversee day-to-day site operations and uphold operational standards
• Coach, develop, and support team members through training and feedback
• Assist with scheduling needs, training execution, and performance management
• Model and reinforce values of respect, integrity, and servant leadership
• Maintain a safe work environment and ensure efficient workflow

Qualifications & Skills

• Hands-on leadership and strong people-first mindset
• Ability to deliver consistent quality in a high-volume retail setting
• Effective coaching, communication, and performance support
• Commitment to safety, professionalism, and customer satisfaction
• Drive for growth and readiness to advance into higher-level management