Assistant Manager

Coulter Services; Bloomington (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

Coulter Services in Bloomington, IN is seeking a hands-on operations leader for a high-volume retail carwash. You will lead daily operations, model our core values, and coach team members to deliver fast, friendly service while maintaining safety and cleanliness.

The ideal candidate brings strong leadership, customer focus, and integrity to build a positive, efficient work environment and drive continuous improvement in performance and customer satisfaction.

Qualifications

• Proven leadership and team coaching abilities.
• Customer service mindset and professionalism.
• Strong cash handling with accuracy.
• Operational awareness in fast-paced, high-volume settings.
• Commitment to safety and cleanliness standards.
• Values-driven communication and integrity.

Responsibilities

• Oversee daily operations and maintain high service standards.
• Coach, train, and support team members to perform effectively.
• Staffing and employee coordination.
• Handle cash and support accurate financial processes.
• Monitor performance and drive continuous improvement.
• Ensure workplace safety, cleanliness, and efficient workflow.
• Maintain a positive, customer-focused environment.

Skills

Leadership

Customer service

Cash handling

Operational awareness

Safety & cleanliness

Integrity

Job description

for a high-volume retail carwash

Lead hands-on daily operations to ensure a safe, clean, and efficient wash experience. Coach and support team members while delivering exceptional customer service. Model core values of respect, integrity, and servant leadership.

Key duties

• Oversee daily operations and maintain high service standards
• Coach, train, and support team members to perform effectively
• Assist with staffing and employee coordination
• Handle cash and support accurate financial processes
• Monitor performance and help drive continuous improvement
• Ensure workplace safety, cleanliness, and efficient workflow
• Maintain a positive, customer-focused environment

Qualifications & Skills

• Strong leadership and team coaching abilities
• Customer service mindset and professionalism
• Basic cash handling and attention to accuracy
• Operational awareness in a fast-paced, high-volume setting
• Commitment to safety and cleanliness standards
• Values-driven communication and integrity