Retail Operations Manager

OODAZU; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

Join a fast-growing party boutique in Atlanta as a Retail Operations Manager. This hands-on role involves leading daily operations, managing staff, and ensuring excellent customer experiences. Ideal candidates are proactive leaders with a can-do attitude, ready to grow with the company.

Benefits

Competitive Salary

Paid Time Off

Merchandise Discounts

Opportunities for Growth

Collaborative Environment

Qualifications

• 2+ years in a retail, operations, or store management role a plus.
• Demonstrated leadership and team development skills.

Responsibilities

• Hire, train, schedule, and manage staff across multiple store locations.
• Oversee purchasing and inventory management.
• Build and maintain strong relationships with customers.

Skills

Leadership

Problem-Solving

Communication

Tools

Inventory/POS Systems

Job description

3 days ago Be among the first 25 applicants

Direct message the job poster from OODAZU

OODAZU Party Boutique is Atlanta’s go-to destination for premium party supplies, helium balloons, themed décor, and curated gifts. We specialize in creating joyful, stress-free celebrations with a wide selection of modern, high-quality products from top brands. Whether it’s a birthday, baby shower, holiday, or corporate event, we offer everything from balloon bouquets and tableware to party favors, children’s toys, gifts, and more! With both in-store and online shopping options, plus local delivery and shipping, we’re committed to making party planning seamless and fun for our customers.

Who We Are:

OODAZU Party Boutique is Atlanta’s go-to destination for premium party supplies, helium balloons, themed décor, and curated gifts. We specialize in creating joyful, stress-free celebrations with a wide selection of modern, high-quality products from top brands. Whether it’s a birthday, baby shower, holiday, or corporate event, we offer everything from balloon bouquets and tableware to party favors, children’s toys, gifts, and more! With both in-store and online shopping options, plus local delivery and shipping, we’re committed to making party planning seamless and fun for our customers.

Job Summary:

We are seeking a hands-on, driven Retail Operations Manager to lead daily operations across our growing boutique party store locations. This is not a desk job — it’s a working manager role where you'll be actively involved in supporting your team, solving problems, and delivering excellent customer experiences.

We are an ambitious, scaling business with exciting plans for growth, and we’re looking for high-energy individuals who want to grow with us. The ideal candidate is a proactive problem-solver, a strong leader, and someone who’s just as comfortable managing staff and vendors as they are helping a customer or preparing a delivery themselves.

Key Responsibilities:Leadership & Staffing

• Hire, train, schedule, and manage staff across multiple store locations.
• Actively participate in daily operations and lead by example on the floor.
• Ensure appropriate staffing coverage and step in as needed to fill operational gaps.

Store Operations

• Stage stores to reflect seasonal and promotional priorities.
• Participate in day-to-day operations, including customer service, sales, and restocking.
• Delegate and follow up on tasks, especially during “OFF” days.

Inventory & Vendor Management

• Oversee purchasing and inventory management (physical and online).
• Place and track helium and supply orders; manage vendor relationships.
• Maintain accurate inventory counts and ensure stock availability.

Fulfillment & Logistics

• Supervise and assist with fulfillment for deliveries, pickups, and shipping.
• Ensure smooth execution of orders, including large and time-sensitive requests.

Customer Management

• Build and maintain strong relationships with customers, including corporate accounts.
• Resolve customer complaints and service issues with urgency and professionalism.
• Ensure exceptional service standards are upheld in every interaction.

Ad-Hoc & Emergency Response

• Remain responsive and flexible for last-minute needs or disruptions, including:
• Staff shortages
• Helium/product shortages
• Delivery issues
• Be available on "OFF" days for emergencies and/or high-priority tasks.

Reporting & Communication

• Provide regular reports and updates to corporate as requested.
• Monitor store and team performance, offering suggestions for improvement.
  

Sample Work Schedule:

• Saturday – Sunday: 8:00 AM – 5:00 PM
• Monday – Tuesday: OFF (on call)
• Wednesday – Friday: 9:00 AM – 5:00 PM

Note: Flexibility is essential. Manager may be called in outside these hours for urgent needs. Typical work week is 40-50 hours.

What We’re Looking For:

• A high-energy, can-do attitude and willingness to jump in wherever needed.
• Demonstrated leadership and team development skills.
• Excellent problem-solving and communication abilities.
• A desire to grow with a scaling company and take on new responsibilities.
• Reliable transportation and ability to travel between store locations.
• Experience with inventory/POS systems and vendor coordination a plus but not required
• 2+ years in a retail, operations, or store management role a plus but not required
  

Why Join Us?

This is a unique opportunity to become a core part of a fast-growing business . If you’re someone who thrives in a high-energy environment, wants to make a real impact, and is excited to grow along with a company that values hustle, leadership, and teamwork — we’d love to meet you.

What We Offer:

We believe in rewarding hard work and supporting our team as we grow together. As part of our team, you’ll enjoy:

• Competitive Salary – Commensurate with experience and role responsibilities.
• Paid Time Off – Enjoy 2 weeks of PTO annually to recharge and reset.
• Merchandise Discounts – Get access to exclusive employee discounts
• Opportunities for Growth – As a scaling business, we prioritize internal promotions and leadership development.
• Collaborative, Creative Environment – Work in a fun, fast-paced retail setting surrounded by joyful products and a passionate team.

We’re building something special—and we want people who are excited to be a part of it.

To Apply: Please submit your resume to [e-mail] and include a brief note sharing what excites you about this opportunity.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Recreational Facilities

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