Retail Operations Leader: Team & Inventory Excellence

Pga-Tour-Superstore; Natick (MA); On-site; USD 32,000 - 36,000; Full time

Job summary

PGA TOUR Superstore in Natick, MA is seeking an Operations Manager to oversee store operations, inventory control, pricing accuracy, and signage both in-store and online. You will drive scheduling, labor budgets, and associate development while maintaining strong vendor and store processes for efficiency and growth.

As a leader, you will champion a culture of exceptional service, adherence to SOPs, and a safe, engaging work environment.

Qualifications

• Proven leadership and team management abilities.
• Strong communication and interpersonal skills.
• Ability to forecast needs and develop solutions.
• Experience with scheduling and labor planning.
• Understanding of P&L and store operations.

Responsibilities

• Lead store operations, ensuring inventory accuracy and pricing integrity.
• Plan weekly/monthly schedules in line with labor laws and budgets.
• Train and develop Associates; manage onboarding and performance.
• Maintain SOPs, loss prevention, and safety compliance.
• Collaborate with SLT and Store Leadership on customer experience initiatives.

Skills

Leadership

Communication

Analytical thinking

Scheduling

People management

Education

College degree or equivalent leadership experience

Tools

Microsoft Office

Outlook

Job description

PGA TOUR Superstore in Natick, MA is seeking an Operations Manager to oversee store operations, inventory control, pricing accuracy, and signage both in-store and online. You will drive scheduling, labor budgets, and associate development while maintaining strong vendor and store processes for efficiency and growth.

As a leader, you will champion a culture of exceptional service, adherence to SOPs, and a safe, engaging work environment.