Retail Operations Leader - Store Performance & People

PetSmart; Columbus (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart is seeking a Retail Operations Manager in Columbus, Ohio, to drive operational excellence while creating meaningful experiences for pets and their families. The role involves leadership responsibilities including recruiting, training, and managing associates to uphold company values and ensure customer satisfaction.

We offer health and wellness benefits, paid time off, and development opportunities. Requires 3+ years of retail experience, with a flexible schedule to accommodate evenings and weekends.

Qualifications

• 3+ years of retail leadership or experience in a customer-focused environment.
• Full-time availability required with scheduling flexibility.
• Strong written and verbal communication skills.

Responsibilities

• Drive operational excellence in stores while upholding company values.
• Participate in employment decisions such as recruiting and coaching.
• Lead and coach associates on proper operational processes.

Skills

Retail leadership experience

Customer focus

Strong communication skills

Organizational skills

Flexibility in schedule

Tools

Computer applications proficiency

Job description

PetSmart is seeking a Retail Operations Manager in Columbus, Ohio, to drive operational excellence while creating meaningful experiences for pets and their families. The role involves leadership responsibilities including recruiting, training, and managing associates to uphold company values and ensure customer satisfaction.

We offer health and wellness benefits, paid time off, and development opportunities. Requires 3+ years of retail experience, with a flexible schedule to accommodate evenings and weekends.