Store Leader: People, Pets & Performance

PetSmart; Hamilton (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Flexible schedule

Paid time off

Tuition assistance

Associate discounts

Career pathing

Development opportunities

Job summary

PetSmart is seeking a Retail Store Manager in Hamilton, Ohio, responsible for overseeing store operations, safety of pets and people, and delivering top-notch customer experiences. This role includes managing staff, ensuring compliance with company standards, and driving financial performance.

The ideal candidate has 4-6 years of retail leadership experience and strong communication skills. Benefits include health and wellness programs, 401k matching, and flexible scheduling options.

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment.
• Full-time availability required, with flexibility for evenings, weekends, and holidays.
• Ability to react under pressure and maintain composure.

Responsibilities

• Responsible for employment decisions such as recruiting, interviewing, and hiring.
• Builds an open-door culture in the store by engaging and listening to associates.
• Leads the associate and pet parent experience ensuring pets are safe and healthy.

Skills

Retail leadership experience

Customer service orientation

Communication skills

Organizational skills

Problem-solving under pressure

Tools

Computer applications

Job description

PetSmart is seeking a Retail Store Manager in Hamilton, Ohio, responsible for overseeing store operations, safety of pets and people, and delivering top-notch customer experiences. This role includes managing staff, ensuring compliance with company standards, and driving financial performance.

The ideal candidate has 4-6 years of retail leadership experience and strong communication skills. Benefits include health and wellness programs, 401k matching, and flexible scheduling options.