Retail Operations Leader | Store Growth & Service

Different Technologies Pty Ltd.; New York (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision Insurance

Paid Time Off (PTO)

Free 100K Life and AD&D Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

Flexible Spending Accounts (FSAs)

Supplemental Insurance

Job summary

Seasons Supermarkets, one of the nation’s largest kosher grocery chains, seeks an experienced Store Manager to oversee operations across multiple departments, drive sales, and uphold high service standards in the New York area.

You will lead teams, optimize labor, coordinate scheduling and events, and collaborate with department managers to meet store targets while ensuring compliance and an outstanding customer experience.

Qualifications

• Minimum 5 years of management experience in a large retail or wholesale business.
• Proven ability to lead teams with professionalism, authority, and creativity.
• Strong decision-making, communication, and organizational skills.
• Ability to motivate and inspire others to achieve store and company goals.
• Customer-oriented with a genuine passion for delivering exceptional service.
• Experience in sales growth, process improvement, and operational efficiency.
• Strong problem-solving and leadership abilities.
• Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

• Assist the General Manager in overseeing all areas of store operations, including the front end and individual departments.
• Drive sales performance, ensure cost control, and optimize labor utilization for maximum efficiency.
• Support workforce planning, scheduling, and event coordination to align with business goals.
• Collaborate with department managers to set objectives, monitor performance, and achieve store targets.
• Ensure effective implementation of weekly sales flyers and in-store merchandising initiatives.
• Maintain store sanitation and cleanliness in compliance with local health and safety regulations.
• Partner with the Corporate Audit team on merchandising, product placement, and presentation standards.
• Communicate with the Corporate Liaison regarding employee relations, reviews, training, and engagement activities.
• Promote a culture of teamwork, professionalism, and accountability among associates and supervisors.
• Provide leadership, coaching, and support to staff to ensure high standards of customer service and operational excellence.
• Interact directly with customers to resolve complaints, address concerns, and enhance the overall shopping experience.

Skills

Store management

Team leadership

Customer service

Sales growth

Operational efficiency

Scheduling

Communication

Problem solving

Job description

Seasons Supermarkets, one of the nation’s largest kosher grocery chains, seeks an experienced Store Manager to oversee operations across multiple departments, drive sales, and uphold high service standards in the New York area.

You will lead teams, optimize labor, coordinate scheduling and events, and collaborate with department managers to meet store targets while ensuring compliance and an outstanding customer experience.