Retail Operations Leader in Training

Hannaford; Bedford (NH); Presencial; USD 25.000 - 37.000; Jornada completa

Descripción de la vacante

Hannaford is seeking a Department Manager in Bedford, NH to lead a designated department, drive quality, appearance, and service, and influence store performance. You will build strong associate and customer relations, model Hannaford's culture, and use available tools to manage for performance.

The role requires leadership of multiple departments, training and development of staff, adherence to safety standards, and achievement of department financial objectives, with a strong emphasis on

Formación

• Strong understanding of store operations and merchandising standards.
• Excellent interpersonal, customer service and communication skills.
• Excellent organizational skills and ability to learn multiple tasks.
• Demonstrated good judgement solving problems and making decisions.
• Desire and ability to lead and manage associates.
• Department Manager or equivalent experience required.
• College degree or equivalent preferred.
• Certified Food Safety Manager or accreditation within the first 90 days.

Responsabilidades

• Foster a positive and inclusive environment to retain associates and customers.
• Ensure that all quality standards are met.
• Manage department operations in accordance with established department standard practices.
• Ensure the maintenance of the department's appearance and presentation.
• Hire, train and develop associates to meet the department needs.
• Attain departmental financial objectives.
• Supervise performance of all duties and responsibilities of all assigned department associates.
• Role model outstanding friendly customer service.
• Use good judgement in the delegation, assignment, and follow-up required for the efficient performance of the department.
• Ensure the maintenance of accurate records of production, shrink, sales and inventory.
• Must be able to meet physical requirements of the position, with or without reasonable accommodations.
• Provide recognition of accomplishments and offer constructive counseling when necessary.
• Treat all co-workers with fairness, dignity, and respect.
• Ensure department associates are properly trained by certified trainers.
• Ensure all company policies and procedures are followed as outlined.
• Develop product knowledge in all areas of the assigned department.
• Use RF (Radio Frequency) unit as needed.
• Retrieve and organize assigned departments product loads.
• Assist in effectively ordering and maintaining inventory control to maximize sales and limit shrink issues.
• Conduct performance appraisals on all department associates according to company standards.
• Maintain effective work schedules to meet production and customer service standards as well as associate's personal needs.
• Understand and use company tools such as: MPP, financial reports, scheduling, ordering and business information systems.
• Ensure operational and merchandising standard practices are followed to maximize profitability, paying special attention to priority categories.
• Maintain solid communication in the department and throughout the organization.
• Observe and ensure compliance with company sanitation, safety and food safety standards.
• Understand the causes and means for resolving and limiting shrink.
• Have total understanding of the department's standard practice manual and Program Manuals for each assigned departments program.
• Perform all other duties as assigned.

Conocimientos

Store operations

Customer service

Organizational skills

Judgement & decision making

People leadership

Department management

Education preferred

Food safety accreditation

Educación

College degree or equivalent preferred

Certified Food Safety Manager credential

Descripción del empleo

Hannaford is seeking a Department Manager in Bedford, NH to lead a designated department, drive quality, appearance, and service, and influence store performance. You will build strong associate and customer relations, model Hannaford's culture, and use available tools to manage for performance.

The role requires leadership of multiple departments, training and development of staff, adherence to safety standards, and achievement of department financial objectives, with a strong emphasis on