Retail Operations Leader Trainee

Hannaford; Bedford (NH); Hybrid; USD 26,000 - 38,000; Full time

Job summary

Hannaford Supermarkets in Bedford, NH seeks a results-driven Department Manager to lead the assigned department, drive sales, control inventory and coach store associates. You will model customer service, uphold food safety standards and help maintain store appearance and profitability.

Responsibilities include hiring and developing staff, achieving financial objectives, ensuring compliance with policies, and using company tools to monitor performance.

Qualifications

• Strong store operations knowledge and merchandising techniques.
• Excellent interpersonal, customer service and communication skills.
• Organizational skills with ability to manage multiple tasks.
• Good judgement in problem solving, decisions, and handling complaints.
• Willingness to lead and manage associates across departments.
• College degree or equivalent preferred; food safety certification required within 90 days.

Responsibilities

• Foster a positive environment to retain associates and customers.
• Ensure quality standards and department operations align with practices.
• Maintain department appearance and presentation to maximize sales.
• Hire, train and develop associates to meet department needs.
• Achieve departmental financial objectives and manage inventory control.
• Supervise duties of department associates and model customer service.
• Use company tools and systems to monitor performance and reports.
• Ensure compliance with sanitation, safety and food safety standards.

Skills

Store operations knowledge

Customer service

Leadership / team management

Organizational skills

Good judgement / problem solving

Communication skills

Coaching / staff development

Decision making

Education

College degree or equivalent preferred

Certified Food Safety Manager accreditation within 90 days

Tools

RF unit

Computers / POS systems

Job description

Hannaford Supermarkets in Bedford, NH seeks a results-driven Department Manager to lead the assigned department, drive sales, control inventory and coach store associates. You will model customer service, uphold food safety standards and help maintain store appearance and profitability.

Responsibilities include hiring and developing staff, achieving financial objectives, ensuring compliance with policies, and using company tools to monitor performance.