Retail Operations Leader: Inventory, Merch & Coaching

Sephora; Carlsbad (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare benefits

Wellbeing benefits

Job summary

Sephora in Carlsbad is seeking an Operations Leader to drive store performance and guest experience. You’ll supervise the operations team, oversee inventory, replenishment, and merchandising, and coach colleagues to perform at their best. This role focuses on maintaining Sephora standards while delivering exceptional service.

Lead brand presentation, promotions, and store upkeep to support sales goals. Strong leadership, communication, and inclusivity are essential as you train and motivate

Qualifications

• Minimum 2 years of leadership experience in a similar role, preferably in retail operations or hospitality.
• Ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail and organizational skills.

Responsibilities

• Oversee inventory management, replenishment, and order fulfillment while maintaining operational standards.
• Lead visual merchandising, promotions, and store maintenance to drive sales and brand presentation.
• Partner with the team to deliver exceptional client service and help reach store goals.
• Coach and train team members to develop skills and adhere to processes and company initiatives.
• Foster inclusivity and teamwork to create an empowered, accountable culture.
• Uphold Sephora standards and ensure a safe, engaging shopping environment for all customers.

Skills

Leadership

Coaching

Communication

Time management

Team motivation

Job description

Sephora in Carlsbad is seeking an Operations Leader to drive store performance and guest experience. You’ll supervise the operations team, oversee inventory, replenishment, and merchandising, and coach colleagues to perform at their best. This role focuses on maintaining Sephora standards while delivering exceptional service.

Lead brand presentation, promotions, and store upkeep to support sales goals. Strong leadership, communication, and inclusivity are essential as you train and motivate