Retail Operations Leader: Drive Store Performance & Service

CVS Health Corporation; Northern, Los Angeles (KY, CA); Hybrid; USD 33,000 - 51,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking an Operations Manager to join the Store Management team, driving store execution and performance while building consumer loyalty through excellent customer service. Reporting to the Store Manager, you will lead a store team, supervise operations, manage sales, inventory, staffing, training, and financials to uphold CVS/pharmacy standards.

The role emphasizes leadership by example, initiative, and a strong focus on safety and quality, with a full-time schedule and a typical

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.

Responsibilities

• Lead others and work effectively with store crews.
• Supervise, assign and direct activities of the store’s crew.
• Effectively communicate information to store crew and supervisors in an open and timely manner.
• Support Store Manager with actions plans for operational and service improvement.
• Assist customers with their questions, problems and complaints and promote CVS customer service culture.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Leadership

Supervision

Influencing skills

Education

High school diploma or equivalent

Job description

CVS Health is seeking an Operations Manager to join the Store Management team, driving store execution and performance while building consumer loyalty through excellent customer service. Reporting to the Store Manager, you will lead a store team, supervise operations, manage sales, inventory, staffing, training, and financials to uphold CVS/pharmacy standards.

The role emphasizes leadership by example, initiative, and a strong focus on safety and quality, with a full-time schedule and a typical