Store Operations Leader — Drive Service & Performance

CVS Health Corporation; Wyoming (RI); On-site; USD 60,174,000 - 100,289,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health Corporation is seeking an Operations Manager to join the Store Management team. You will lead the store crew, drive performance, and enhance customer service while aligning with CVS/pharmacy operations and policies.

The role emphasizes staff development, scheduling flexibility, and financial management to maintain store health and customer loyalty. Experience in retail leadership is preferred; high school is acceptable as a baseline.

Qualifications

• Must have deductive reasoning ability and strong analytical skills.
• Advanced communication, leadership, supervision and influencing skills.
• Ability to work a full-time flexible schedule including early mornings, overnights and weekends.

Responsibilities

• Lead store crew and supervise activities to ensure execution.
• Provide excellent customer service leadership and resolve customer issues.
• Support Store Manager with action plans for operational improvements.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Leadership

Supervision

Influencing

Education

High School diploma or equivalent

Job description

CVS Health Corporation is seeking an Operations Manager to join the Store Management team. You will lead the store crew, drive performance, and enhance customer service while aligning with CVS/pharmacy operations and policies.

The role emphasizes staff development, scheduling flexibility, and financial management to maintain store health and customer loyalty. Experience in retail leadership is preferred; high school is acceptable as a baseline.