Retail Operations Leader: Drive Store Excellence & Service

CVS Health Corporation; San Leandro (CA); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Retirement plan

Wellness programs

Job summary

CVS Health Corporation is seeking an Operations Manager to join the Store Management team. You will drive store execution, oversee sales and inventory, and lead a productive team with a focus on exceptional customer service.

Under the supervision of the Store Manager, you will develop staff and manage finances while implementing policies to improve performance across the CVS/pharmacy network. This full-time role requires flexible hours, including early mornings, overnights, and weekend shifts,

Qualifications

• Deductive reasoning ability and advanced analytical skills.
• Strong computer skills and proficiency with common software.
• Excellent verbal and written communication; leadership and supervisory capabilities.

Responsibilities

• Lead store management activities and supervise store crews.
• Drive sales, manage inventory, and implement policies.
• Provide customer service leadership and resolve escalated issues.
• Coordinate staffing, training, and development of team members.
• Support store manager with plans for operational and service improvements.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Leadership

Supervision

Influencing

Education

High school diploma or equivalent

Job description

CVS Health Corporation is seeking an Operations Manager to join the Store Management team. You will drive store execution, oversee sales and inventory, and lead a productive team with a focus on exceptional customer service.

Under the supervision of the Store Manager, you will develop staff and manage finances while implementing policies to improve performance across the CVS/pharmacy network. This full-time role requires flexible hours, including early mornings, overnights, and weekend shifts,