Retail Operations Leader

CVS Health Corporation; Middletown (NJ); On-site; USD 29,000 - 48,000; Full time

Job summary

CVS Health Corporation is seeking an Operations Manager to drive store execution, performance, and customer service excellence. This role reports to the Store Manager and aims to build a productive team through strong leadership and initiative.

Key responsibilities include supervision of store activities, staffing, training, and financial oversight. The ideal candidate has retail management experience and a flexible full-time schedule in a CVS/pharmacy environment.

Qualifications

• Requires deductive reasoning, advanced analytical skills and basic computer literacy.
• Strong communication, leadership, supervision and influencing abilities.
• Ability to work a full-time flexible schedule, including some mornings, overnights and weekends.

Responsibilities

• Lead store teams to ensure effective operations and top-tier service.
• Oversee sales, inventory, staffing, training, and development to drive performance.
• Provide customer service leadership and resolve customer questions and issues.
• Communicate plans and performance with the Store Manager and leadership team.

Skills

Deductive reasoning

Analytical skills

Communication skills

Leadership

Education

High School diploma or equivalent

Job description

CVS Health Corporation is seeking an Operations Manager to drive store execution, performance, and customer service excellence. This role reports to the Store Manager and aims to build a productive team through strong leadership and initiative.

Key responsibilities include supervision of store activities, staffing, training, and financial oversight. The ideal candidate has retail management experience and a flexible full-time schedule in a CVS/pharmacy environment.