Retail Operations Lead - Store & Warehouse

Jetro Restaurant Depot; Harrisburg (Dauphin County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Employer Match

Paid Time Off (PTO)

Paid Company Holidays

Tuition Reimbursement

Voluntary Supplemental Benefits

Job summary

Jetro Restaurant Depot in Harrisburg, PA seeks an Assistant Store Manager to support retail, grocery and warehouse operations, driving performance and maintaining standards under the Store Manager guidance.

You will help enforce policies, audits, scheduling, inventory, customer service, and safety compliance across departments to ensure smooth daily execution and a high-quality shopping experience.

Qualifications

• Previous experience in retail, warehouse, or grocery.
• Strong understanding of multi-department retail operations.
• Experience in a leadership or supervisory support role.
• Strong organizational and problem-solving skills.
• Ability to manage multiple priorities.
• Strong communication and coordination skills.
• Basic proficiency in Microsoft Office (Excel, Outlook, etc.)

Responsibilities

• Support daily retail, grocery and warehouse operations across all departments to ensure efficient execution and alignment with company standards
• Assist in enforcing compliance with company policies, procedures, and audit requirements
• Monitor operational performance including sales, inventory accuracy, shrink, and execution of standards
• Reinforce accountability with department managers to ensure responsibilities are consistently executed
• Support audit readiness and assist in implementing corrective actions from audit results
• Assist with staffing, scheduling, and coordination of team activities
• Support execution of inventory control, receiving, merchandising, and operational processes
• Maintain strong customer service standards and assist in resolving escalated issues
• Ensure adherence to safety, food safety, and regulatory requirements
• Communicate operational risks, issues, or gaps to the Store Manager
• Support maintaining overall branch organization, cleanliness, and operational readiness

Skills

Retail experience

Leadership

Multi-department operations

Organizational skills

Communication skills

Tools

Microsoft Office

Job description

Jetro Restaurant Depot in Harrisburg, PA seeks an Assistant Store Manager to support retail, grocery and warehouse operations, driving performance and maintaining standards under the Store Manager guidance.

You will help enforce policies, audits, scheduling, inventory, customer service, and safety compliance across departments to ensure smooth daily execution and a high-quality shopping experience.