Retail Operations Lead: Pet Care & Store Excellence

PetSmart; Redlands (CA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

A leading pet supply retailer in Redlands, CA is seeking a Retail Operations Supervisor to drive operational excellence and support the development of associates. In this role, you will manage inventory, oversee store operations, and ensure a positive customer experience. Ideal candidates will have 2+ years of supervisory experience in a retail environment and strong communication skills. This position requires flexibility in working hours and a passion for creating meaningful experiences for pets and their families.

Qualifications

• 2+ years of retail supervisory experience in a customer-focused environment.
• Strong written and verbal communication skills.
• Proficiency in computer applications.

Responsibilities

• Drive operational excellence in stores while maintaining a safe and organized environment.
• Support and guide associates in merchandise handling and training.
• Delegate and validate completion of daily tasks.

Skills

Customer-focused environment

Retail supervisory experience

Strong communication skills

Proficiency in computer applications

Attention to detail

Job description

A leading pet supply retailer in Redlands, CA is seeking a Retail Operations Supervisor to drive operational excellence and support the development of associates. In this role, you will manage inventory, oversee store operations, and ensure a positive customer experience. Ideal candidates will have 2+ years of supervisory experience in a retail environment and strong communication skills. This position requires flexibility in working hours and a passion for creating meaningful experiences for pets and their families.