Retail Operations Supervisor — People-First Leader

PetSmart Store Support Group, Inc.; Saginaw (MI); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

A leading pet supply retailer is seeking a Retail Operations Supervisor to drive operational excellence and manage store functions. Responsibilities include leading the team, handling inventory, and ensuring a positive customer experience. Candidates should have at least 2 years of supervisory experience in retail, with strong communication and organizational skills. This is a full-time role based in Saginaw, Michigan that fosters a vibrant work environment focused on pets and their families. Excellent benefits provided.

Qualifications

• 2+ years of retail supervisory experience in a customer-focused environment.
• Full-time availability, able to work evenings, weekends, and holidays.
• Proficiency in computer applications and ability to react under pressure.

Responsibilities

• Drive operational excellence and uphold company values.
• Support and guide sales associates in merchandise handling.
• Manage inventory levels and conduct regular audits.
• Oversee store operations to ensure compliance with policies.

Skills

Retail supervisory experience

Customer service orientation

Strong communication skills

Organizational skills

Job description

A leading pet supply retailer is seeking a Retail Operations Supervisor to drive operational excellence and manage store functions. Responsibilities include leading the team, handling inventory, and ensuring a positive customer experience. Candidates should have at least 2 years of supervisory experience in retail, with strong communication and organizational skills. This is a full-time role based in Saginaw, Michigan that fosters a vibrant work environment focused on pets and their families. Excellent benefits provided.