Retail Operations Lead - Multi-Store Strategy & Execution

Blick Plc; Highland (IL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

401K & Profit Sharing

Incentive Bonus

Paid Holidays

Disability Insurance

Life Insurance

Employee Discount

Job summary

Blick Plc in Highland Park, IL is seeking a Retail Operations Manager to lead multi-store initiatives and partner with the Director of Stores to execute store strategies.

The role requires 3-5 years of retail leadership, regular travel between Blick offices in Galesburg and Highland Park, and a proven customer-service focus. Onsite work with occasional overnight travel and broad cross-functional collaboration.

Qualifications

• Bachelor’s degree in business or related field.
• 3-5 years' management experience in retail.
• Experience managing multiple stores.
• Strong communication and time management skills.

Responsibilities

• Work with the Director of Stores to execute strategies and action plans to meet business objectives.
• Gate-keep projects for retail stores and coordinate with department managers for calendar timing.
• Travel regularly to Blick offices in Galesburg and Highland Park and occasionally to stores to identify opportunities.
• Oversee Loss Prevention audits and Store Visit Review compliance.
• Attend strategic meetings and collaborate with department managers to execute leadership initiatives.
• Support District Managers as liaison between field and office staff.
• Communicate initiatives to stores and monitor training progress.
• Update policies and procedures to meet changing business needs.
• Ensure timely communication of directives and information to field employees.
• Create tracking to monitor progress of Ops initiatives.
• Other duties assigned by supervisor.

Skills

Retail management

People management

Budgeting

Customer service

Education

Bachelor’s degree in business or related field

Tools

Microsoft Office

Job description

Blick Plc in Highland Park, IL is seeking a Retail Operations Manager to lead multi-store initiatives and partner with the Director of Stores to execute store strategies.

The role requires 3-5 years of retail leadership, regular travel between Blick offices in Galesburg and Highland Park, and a proven customer-service focus. Onsite work with occasional overnight travel and broad cross-functional collaboration.