Retail Operations Lead: Guest Experience & Team Growth

David's Bridal; Naperville (IL); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Team Bonus

Get Paid Early!

Dream Maker Discount

401K Program

Vision Care

Pet Insurance

Insurance Discounts (Home/Auto)

Job summary

David’s Bridal seeks a part-time leader to drive customer focus, manage staffing, and coachSales teams in a fast-paced retail environment. You’ll monitor performance, handle daily goals, and ensure top guest experiences across alterations and front-of-house roles.

Ideal candidates have 2–4 years of retail management experience, a high school diploma or higher, and experience with a computerized POS system. The position offers a comprehensive benefits package and opportunity for growth in a

Qualifications

• High School Diploma or degree.
• Two-four years prior retail management experience in an apparel or specialty store environment.
• Prior experience with a computerized POS system.

Responsibilities

• Leads and models a customer first culture across all roles.
• Accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star guest experience.
• Provide ongoing coaching and training to enhance individual selling skills, behaviors, and processes.
• Monitors inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensures first quality standards for all merchandise.

Skills

Customer focus

Team leadership

Sales coaching

Education

Two-four years retail management experience

High School Diploma or degree

POS system experience

Tools

POS system

Job description

David’s Bridal seeks a part-time leader to drive customer focus, manage staffing, and coachSales teams in a fast-paced retail environment. You’ll monitor performance, handle daily goals, and ensure top guest experiences across alterations and front-of-house roles.

Ideal candidates have 2–4 years of retail management experience, a high school diploma or higher, and experience with a computerized POS system. The position offers a comprehensive benefits package and opportunity for growth in a