Retail Operations Lead: Grow Sales & Team Performance

Ulta; Onalaska (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Ulta Beauty in Onalaska, WI is seeking a Merchandise Manager to lead store operations and drive top-line sales growth through people, processes, and performance. This role partners with the Operations Manager to guide a team of Task Associates and ensure effective shipments, replenishment, pricing, and omni-channel initiatives.

The MM will model Ulta's values, develop staff, manage attendance, and maintain compliance while delivering an exceptional guest experience and measurable results across

Qualifications

• High school diploma is preferred.
• 1-2+ years of fast-paced retail management or other relevant work experience.
• Proficient with basic technology and strong communication, collaboration, and organizational skills.

Responsibilities

• Promote accountability to meet or exceed the store’s goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
• Drive company profitability through operational excellence, top-line sales growth, and expense control.
• Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., omni-channel, shipment, replenishment, markdowns, and price changes) on time, and within the payroll budget.
• Review, analyze, and react to Ulta Beauty’s financial and operational reporting, including store visit and audit results, regularly and in a timely manner.
• Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty’s goals for the store.
• Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
• Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
• Maintain prompt, regular attendance as the MM and hold store associates accountable to the Ulta Beauty attendance policy.

Skills

POS systems

Microsoft Office

Apple devices

Communication

Collaboration

Organizational skills

Adaptability

Education

High school diploma

Job description

Ulta Beauty in Onalaska, WI is seeking a Merchandise Manager to lead store operations and drive top-line sales growth through people, processes, and performance. This role partners with the Operations Manager to guide a team of Task Associates and ensure effective shipments, replenishment, pricing, and omni-channel initiatives.

The MM will model Ulta's values, develop staff, manage attendance, and maintain compliance while delivering an exceptional guest experience and measurable results across