Retail Operations Lead — Elevate Customer Experience

Sephora SA; Corpus Christi (TX); On-site; USD 33,062 - 37,195; Full time

Benefits offered by this job

Healthcare benefits

Job summary

Sephora SA in Corpus Christi, TX is seeking an Operations Leader to drive store excellence. You will lead the operations team, oversee inventory, replenishment, order fulfillment, and ensure Sephora’s standards are met while delivering a top-tier client experience.

This role emphasizes coaching and developing team members, managing merchandising and events, and upholding inclusive, safe store operations. The position requires leadership in a fast-paced retail environment and a commitment to

Qualifications

• Minimum 2 years of leadership experience in retail operations or hospitality.
• Proven ability to coach and develop teams to achieve goals.
• Strong attention to detail with problem-solving and organization.
• Excellent communication and interpersonal skills.
• Physically able to lift and carry up to 50 pounds.

Responsibilities

• Oversee inventory management, replenishment, and order fulfillment.
• Lead visual merchandising and store presentation.
• Support exceptional client experience and store goals.
• Coach and develop team members through training.
• Maintain safe, inclusive, and compliant store operations.

Skills

Leadership

Coaching

Communication

Organizational skills

Time management

Problem-solving

Team motivation

Customer service

Job description

Sephora SA in Corpus Christi, TX is seeking an Operations Leader to drive store excellence. You will lead the operations team, oversee inventory, replenishment, order fulfillment, and ensure Sephora’s standards are met while delivering a top-tier client experience.

This role emphasizes coaching and developing team members, managing merchandising and events, and upholding inclusive, safe store operations. The position requires leadership in a fast-paced retail environment and a commitment to