Retail Operations Lead: Drive Store Excellence & Pet Care

PetSmart; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart’s Retail Operations Lead role focuses on merchandising, inventory management and pet care operations to deliver an exceptional store experience.

As a people leader, you will guide sales associates, manage daily tasks and ensure brand standards while maintaining a safe, clean, and inviting store environment. This full-time position requires flexibility including evenings, weekends, and holidays.

Qualifications

• 2+ years of retail supervisory experience.
• Full-time availability, flexibility for evenings, weekends and holidays.
• Proficiency in computer applications.

Responsibilities

• Lead and guide sales associates in merchandise handling and presentation.
• Manage opening/closing and delegate daily tasks.
• Oversee inventory levels, audits and replenishment planning.
• Operate POS systems and ensure cash handling accuracy.

Skills

Retail supervision

Customer-focused

Leadership

Job description

PetSmart’s Retail Operations Lead role focuses on merchandising, inventory management and pet care operations to deliver an exceptional store experience.

As a people leader, you will guide sales associates, manage daily tasks and ensure brand standards while maintaining a safe, clean, and inviting store environment. This full-time position requires flexibility including evenings, weekends, and holidays.