Retail Operations Lead: Drive Sales, Talent & Excellence

Ulta Beauty; Beckley (WV); On-site; USD 65,000 - 85,000; Full time

Job summary

Ulta Beauty is seeking an Operations Manager to lead a high-performing store team and drive top-line sales growth. You will manage the merchandise flow, planograms, and inventory lifecycle while ensuring excellent guest service and operational excellence.

The role requires a passion for operational leadership, the ability to handle unforeseen complexity, and the skill to develop talent across a diverse team. This full-time, on-site position emphasizes accountability and store-wide performance.

Qualifications

• 2-3+ years in fast-paced retail management or similar role.
• Experience driving top-line sales and managing payroll/budget.
• Ability to lead a diverse team and influence store operations.

Responsibilities

• Lead a high-performing store team focusing on sales growth, guest satisfaction, and operational compliance.
• Oversee scheduling, staffing, and training to develop talent and performance.
• Manage inventory life cycle, planograms, and stock integrity.
• Ensure adherence to policies, procedures, and safety standards.
• Collaborate with leadership to optimize store profitability and customer experience.

Skills

Retail management

Staff development

Budgeting

Inventory control

Leadership

Education

Bachelor’s degree preferred

Tools

POS system

Microsoft Office

Job description

Ulta Beauty is seeking an Operations Manager to lead a high-performing store team and drive top-line sales growth. You will manage the merchandise flow, planograms, and inventory lifecycle while ensuring excellent guest service and operational excellence.

The role requires a passion for operational leadership, the ability to handle unforeseen complexity, and the skill to develop talent across a diverse team. This full-time, on-site position emphasizes accountability and store-wide performance.