Retail Operations Leader - Drive Sales & Customer Experience

Ulta Beauty

Whitestown (IN)

On-site

USD 55,000 - 75,000

Full time

13 hours ago
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Job summary

Ulta Beauty is seeking an Operations Manager to lead a high-performing team and drive top-line sales growth in a retail store setting. You will oversee a Merchandise Manager and Task Associates, manage realignments, planograms, and inventory cycles, while upholding compliance and exceptional guest service.

The role emphasizes operational excellence, people development, and process discipline to deliver strong store performance and customer experience.

Qualifications

  • Bachelor’s degree is preferred.
  • 2-3+ years of fast-paced retail management or similar experience.
  • Financial management: driving top-line sales, interpreting reporting data, payroll budgets, and expenses.
  • Retail management: ability to monitor inventory, execution of merchandising directives.
  • Leadership management: attracting, developing, and motivating a team.

Responsibilities

  • Promote a culture of accountability to meet store goals on sales, loyalty, payroll, omni-channel, and shrink.
  • Drive profitability through operational excellence and cost control.
  • Review and react to financial and operational reporting and audits.
  • Lead and develop the store team, provide coaching, and conduct performance reviews.
  • Ensure inventory life-cycle processes and planograms are properly executed.

Skills

Retail management
Leadership
Communication
Organization
Adaptability

Education

Bachelor’s degree preferred

Tools

POS system
Microsoft Office
Apple devices

Job description

Ulta Beauty is seeking an Operations Manager to lead a high-performing team and drive top-line sales growth in a retail store setting. You will oversee a Merchandise Manager and Task Associates, manage realignments, planograms, and inventory cycles, while upholding compliance and exceptional guest service.

The role emphasizes operational excellence, people development, and process discipline to deliver strong store performance and customer experience.

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