Retail Operations Lead: Drive Sales & Service

Ulta Beauty; Klamath Falls (OR); On-site; USD 65,000 - 90,000; Full time

Job summary

Ulta Beauty in the United States is seeking an Operations Manager to lead a high-performing team and drive top-line sales growth for the store.

You will oversee realignments, planograms, inventory life-cycle, payroll budgeting, and guest service excellence while developing talent and ensuring compliance.

This role requires passion for operational excellence, strong leadership, and the ability to navigate complexity in a fast-paced retail environment.

Qualifications

• Bachelor’s degree is preferred.
• 2–3+ years of fast-paced retail management or related experience.
• Experience with inventory controls and merchandising is expected.

Responsibilities

• Promote accountability to meet store goals in sales, payroll, and service.
• Lead and develop a high-performing team.
• Manage realignments, planograms, and inventory life-cycle processes.
• Review financial and operational reporting and act on insights.
• Ensure compliance with policies and safety standards.
• Maintain attendance and guest services excellence.

Skills

POS system

Microsoft Office

Apple devices

Written and verbal communication

Collaboration

Organizational skills

Adaptability under pressure

Education

Bachelor’s degree preferred

Job description

Ulta Beauty in the United States is seeking an Operations Manager to lead a high-performing team and drive top-line sales growth for the store.

You will oversee realignments, planograms, inventory life-cycle, payroll budgeting, and guest service excellence while developing talent and ensuring compliance.

This role requires passion for operational excellence, strong leadership, and the ability to navigate complexity in a fast-paced retail environment.