Retail Operations Lead – Customer Experience

CVS Health Corporation; New Castle (PA); On-site; USD 26,000 - 40,000; Part time

Job summary

CVS Health Corporation in New Castle, PA is seeking an Operations Manager to join the Store Management team. You will drive store execution, improve performance and build customer loyalty through service excellence.

Under the Store Manager supervision, you will lead an engaged team, handle staffing, training and development, and manage operations, inventory and financials to support CVS/pharmacy’s goals.

Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Responsibilities

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

Skills

Analytical skills

Communication skills

Leadership

Supervision

Scheduling flexibility

Education

High School Diploma or Equivalent

Job description

CVS Health Corporation in New Castle, PA is seeking an Operations Manager to join the Store Management team. You will drive store execution, improve performance and build customer loyalty through service excellence.

Under the Store Manager supervision, you will lead an engaged team, handle staffing, training and development, and manage operations, inventory and financials to support CVS/pharmacy’s goals.