Retail Operations & Guest Experience Leader

The TJX Companies, Inc.; Chesapeake (VA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health benefits

Life insurance

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. in Chesapeake, VA is hiring a store associate to deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store.

You may be cross-trained to support multiple areas and contribute to loss prevention and safety initiatives. Key duties include handling purchases/returns, promoting loyalty programs, upholding merchandising standards, and assisting in daily store recovery.

Qualifications

• Possesses excellent customer service skills.
• Strong communication and organizational skills with attention to detail.
• Able to multitask and adapt to changing directions.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports a positive store culture through honesty, integrity and respect.
• Accurately rings customer purchases/returns and counts change back to customer per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the floor.
• Participates in store recovery and safety initiatives.
• Complies with labor laws and company policies.

Skills

Customer service

Communication

Organizational skills

Multitasking

Flexibility

Job description

The TJX Companies, Inc. in Chesapeake, VA is hiring a store associate to deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store.

You may be cross-trained to support multiple areas and contribute to loss prevention and safety initiatives. Key duties include handling purchases/returns, promoting loyalty programs, upholding merchandising standards, and assisting in daily store recovery.