Retail Operations Executive

Dyson; United States; Remote; USD 45,000 - 75,000; Full time

Job summary

An innovative company is seeking a Retail Operations Executive to optimize daily retail operations and provide administrative support. This role involves managing inventory, processing invoices, and ensuring compliance across store locations. You'll collaborate with technical specialists to streamline operations and enhance efficiency. With a focus on problem-solving and communication, you will play a crucial role in supporting the retail team. The position offers a dynamic work environment and opportunities for professional growth, making it an exciting chance to contribute to a forward-thinking organization.

Benefits

Performance related bonus

Company paid Life Assurance

Discounts on Dyson machines

Competitive pension scheme

27 days holiday

Free bus travel

On-site parking

Free lunch

Private Medical insurance

On-site gym

Qualifications

• 2+ years in an operational role, preferably in retail or stock control.
• Proficiency in inventory management systems and POS software.

Responsibilities

• Manage open orders, stock counts, and vendor invoicing.
• Support finance team with P&L statements and financial reporting.

Skills

Inventory Management

Analytical Thinking

Problem-Solving

Microsoft Excel

Communication Skills

Education

Bachelor's Degree

Tools

SAP Ariba

SAP S/4 HANA

SAP Fiori

EVA POS

Job description

About Us

Dyson offers a unique opportunity for skilled individuals to invent, design and develop market leading products for the global market. By working in our world class research, design and development (RDD) department, these professionals have the opportunity to work alongside leading technical specialists and highly motivated creative people to create products which fulfil our vision of being truly different and better than our

About the role

The Retail Operations Executive will play a key role in delivering the operational requirements of the wider retail team. They will need to provide effective administrative and technical support to optimise daily retail operations of frontline store locations, with a key focus on inventory, compliance, and procedural aspects across the retail estate.

Key responsibilities include hands-on management of open orders, stock counts, vendor invoicing, and POS systems, as well as indirect oversight of budget adherence and performance metrics.

Invoice & Purchase Order Management:

• Handle invoice processing and follow-up of approvals.

• Ensure timely and accurate creation and management of Purchase Orders.

• Tracking and monitoring of Non-PO Vendor payments to ensure prompt payments.

Inventory Management:

• Completing daily resolution of Open Orders

• Oversee stock counts, adjustments, and overall inventory accuracy in collaboration with store teams.

• Lead stock replenishment efforts and identify trends to minimise stock discrepancies.

Escalation and Support for Store Issues:

• Act as point of escalation for major store issues, including equipment malfunctions and urgent maintenance requirements.

• POS Management & Payment System Checks:

• Support EVA Point of Sale (POS) operations, manage promotions, and coordinate assortment planning.

• Perform regular checks on Adyen and Payment Entry Device (PED) systems to ensure compliance and operational efficiency.

P&L Support:

• Support Finance team in compiling data for P&L statements, ensuring accurate financial reporting from retail operations.

Other Operational Support

• Support to the retail team with travel and accommodation booking as required, through preferred supplier BCD.

• Provide logistical support to retail Inductions, including booking of internal & external resources (catering, travel, rooms & equipment etc.)

• Support team with raising of sample orders

About you

• Experience: 2 + years in an operational role, preferably in a retail or stock control environment.

• Essential Skills: Proficiency in inventory management systems (SAP Ariba, SAP S/4 HANA, SAP Fiori), POS software (EVA POS preferred), and Microsoft Excel.

• Competencies: Excellent organisational skills, analytical thinking, and strong attention to detail. Proactive problem-solving skills with the ability to handle escalation professionally.

• Financial Acumen: Strong understanding of budgeting, forecasting and P&L management.

• Operational Efficiency: Ability to streamline processes, manage multiple schedules, and maintain compliance standards.

• Communication & Leadership: Excellent interpersonal skills with the ability to cascade information effectively and liaise with cross-functional teams.

Benefits

Financial:

• Performance related bonus

• Company paid Life Assurance

• Discounts on Dyson machines

• Competitive pension scheme

• Purchase additional holidays

Lifestyle:

• 27 days holiday plus statutory bank holidays

• Free bus travel to and from Malmesbury campus from Bristol, Chippenham and Swindon

• On-site parking

• Endless free coffee and tea, and a free lunch

• Free on-site hair salon

Health:

• Private Medical insurance for all employees

• Employee Assistance Program for employee and dependents

• Digital GP and prescription service

• Fertility treatment support

• On-site gym and sports centre

#LI-SK1

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.